Help me to help you

This week I confirmed that as a "right-hand man" you are required to watch the act of thinking.  In my job, while I am not an assistant by title, I always end up assisting my boss with numerous tasks and projects, making copies, fetching files, and the most fairest of all - watching her think. 

With some internal company restructuring we have a new leader with a different management style, and different needs and priorities.  With this comes more complex projects requiring me to assist my boss on assignments I've never been exposed to before.  This is great news for me, because I now have the opportunity to learn some new skills and interact with other colleagues.  Yea Me!

However, I realized that its not enough to listen to my boss debrief the situation, get educated on the details, retype documents that our predecessors did not save electronically, analyze the next steps based on my perspective as a newcomer to the information, BUT I also must sit in my boss's office and watch her as she thinks of where additional documents may be, who could have possibly signed the missing document, what the calculation on the 19th page of the contract means and so on!!!!!   How do I know that this to is a requirement - because when I position my body to leave her office to return to my desk, she snaps "Wait, give me a minute".  A minute to do what, I ask myself.  While it would be fantastic if my superhuman power was mind reading, I don't possess that skill set and watching someone think is a waste of time if it isn't an active brainstorming session.

At the end of the day, don't ask someone to watch you think, help them to help you accomplish whatever outcome you are looking for by not wasting their time, but telling them what you are trying to achieve, uncover, or make a decision on.  Next, write down the follow up items that need some additional thought and lastly, decide on a time to reconvene once you had the opportunity to actively think and discuss next steps. 

Telecommuting or snow day?

Like most of the Midwest and Northeast, this morning I awoke to lots of snow and a slow snow plower.  After trying to power drive my way through 6 inches of snow, I backed my car back into the garage, called my boss to let her know I was stuck and logged onto our work system to telecommute until I am no longer being held hostage by the abominable snowman. 

While my job does not support telecommuting unless we are subjected to situations like this one, I started thinking maybe I should revisit my proposal (about a year ago, I suggested our company move in this direction with no success) for flex schedules and telecommuting where possible. 

With a quick google search I have already located 10 reasons it works! 

Some include:

1. Conserving Energy - See I am using my own energy right now, not the company's
2. Improved Health - I feel great, positive attitude, ate a balanced breakfast all in my living room
3. Promotes Safety - Because the weather is bad, I am way safer at home than on the street
4. Allows employee freedom - Granted I am blogging right now, as soon as I publish it, I will be right back to work - because I am disciplined!

For the full list, check out the link below.

http://www.gilgordon.com/telecommutesafe/telebenefits.html

Make it Happen Monday

Normally my Mondays are a drag.  I struggle to get out of bed, try on 5 outfits before I find a winner, enter the building with a fake grin on my face, take the stairs instead of the elevator to avoid small talk and then fight my way through the day making a to do list for Tuesday when I know that I will have my act together.

But not today!  I woke up from a very restful nights sleep.  I haven't sleep that good since I was put under anesthesia to have a tube put down my throat and into my stomach for a endoscopic x-ray 2 years ago, and that procedure only took about 10 minutes!  But I woke up a new person.

Anyway, this morning, I only snoozed once, and when I got up I had a new attitude.  Not sure if it was the sleep, a subconscious new look on life, or some telepathic sibling connection since today is my big brother's birthday, but by the time I was headed out the door, I singing "Ain't nothing gonna break my stride, nobody gonna slow me down, OH NO - I got to keep on movin'!"  (You know that song by "Men at Work" - OK I didn't know who sang it either, until I got to work and googled it.)  I still don't know where that came from, but let me tell you - it felt good!  I went into work hyped up and ready for anything.  Ready for the irate employee who is pissed off that I added his 3 children to his medical benefits due to a court order, ready for a colleague to interrupt my in progress phone call to ask me how to load paper into the copier and ready to debate why our company does not acknowledge common law spouses - on an average Monday, I would put my phone on mute and say "Because we don't!".  But today was different - I was making it happen - any and everything.   

Mondays don't have to be the dreaded day that its become.  So I am now making every Monday - Make it Happen Monday!  We are the creators of our own destiny - we get back what we put out and all those other cliches and phrases that mean the same thing - pick one and do that.

Game Time!

In the final days of the Final Four, the conclusion of the March Madness festivities, and the championship game on Monday many of you may have taken part in your office NCAA tournament brackets with hopes to win big.

By the time I was old enough to participate I already knew the deal, as my grandfather used to be a football pool champ! I would watch him fill in his squares and turn in his money. But what I best remember is him collecting his winnings - which is the part I looked forward to when I began to participate.

I unfortunately missed the deadline for my company's brackets this year, I suppose because of its illegal nature I missed out on the silent announcement. I only came to find out about it when I ran across someone folding it inconspicuously and putting it their pocket. I was devastated that I was too late because I have to say, that I've won in the past (woo-hoo)!

Take a look at this article which actually proves the benefits of office pools. Although illegal in nature-yeah, the whole betting money at work-this article actually has survey results that say office pools whether, NCAA, Superbowl or a pregnant colleagues' due date, brings about positive morale around the office. So, with that said - let the games begin!

http://www.chicagobreakingbusiness.com/2010/03/study-sports-pools-can-lift-morale-at-work.html

What's on your desk?

I watch a lot of HGTV and one of my favorite shows is "Designed to Sell". Homeowners who are having trouble selling their homes get help from design pros who reposition and stage their homes. This staging gives off a perception of a lived in home, if the house is empty or a less personalized decor feel, leaving the potential buyers feeling like that they could see themselves living there.

Ironically, I have been staging my desk at work long before I had even known what HGTV was. I have incorporated what I call desk staging into my daily work routine and you should too.

Every morning when I come into work, I turn on my computer, open up my MS Outlook, unlock all my drawers and then I begin the staging process. I pull out my notebook with my to do list on it, some file folders, a couple of HR forms, pension forms that need processing, perhaps a benefit survey that needs to be completed and any other items that I may possibly work on throughout the day and neatly and strategically place these items on my desk.

Now, I initially started staging my desk to give the impression that I was busy. So you could say the items were more like props, so while I was catching up on the shows I watched the night before with coworkers, I could always easily pop back in my seat and get straight to work or appear to be working.

But more recently, I find that staging my desk, helps me prioritize my tasks for the day. Because I am a visual learner, putting the things I have to do out in the open where I can see them allows me to stop the chitter chatter sooner with my coworkers, and get to work.

So, I say - try it, whether you are trying to find a better way to effectively complete your tasks each day, or to to present the illusion that you are super busy, when actually you are checking your hotmail account, paying your bills or talking about what Ellen said on American Idol.

Let's Get Ready to Rumble...

I wanted to put on boxing gloves today and phantom punch an irrational and immature colleague of mine like Ali did Liston.

When I entered into the work world, to my surprise, I found it to eerily resemble high school. There were cliques, unbelievable bad attitudes and the infamous wishy washy behavior, i.e. I'm not talking to you today so we will ride this elevator in silence and I will pass you in the hall numerous times, because I don't like you. Naive me, thought that if you worked in an office, you acted like you had common sense and decency. Boy was I wrong!

Although, I would love to knock out some of my annoying coworkers, www.boston.com offers eight tips to help deal with difficult coworkers. You should probably try those tips and not a TKO.

1. Approach conflict with an open mind
2. Consider what might have caused the conflict
3. Be respectful of differences
4. Try to cut the conflict off in its early stages
5. Listen carefully
6. Be mindful of your language
7. Ask for help
8. Be sure the problem is resolved

At the end of the day.....while ideal, you don't have to like anyone you work with, but you do have to respect them and act in a professional manner.

Click here for the full article: http://www.boston.com/bostonworks/galleries/workplaceconflict?pg=9

"Siesta, Siesta"

My recent work week schedule includes, working late, staying up even later once I get home to complete my errands and chores, and rising early to start the cycle all over again. I began to think that all who experience the same pain of sleep deprivation and unsightly dark circles and bags beneath their eyes as I, should ban together and demand "Nap rooms" be built for employees to take mid day naps to catch their second wind thus being more productive and better decision makers.

Those in the medical field have the privilege to take naps when working their long, most of the time around the clock hours - understandable. It's only people's lives and health that they are responsible for - which is the reason they need sleep. Medical professionals need to make sure they are in their right minds when making life altering decisions. But what about those who work in a manufacturing environment, running gigantic machines, cutting materials, welding metals, and assembling parts - can you say "Worker's Comp". In my corporate career path, I had to make sure I wasn't hiring thieves to work in banks, allowing benefits to be offered to ineligible dependents or negotiating inconsistent pay rates and benefits that could drive the company into bankruptcy affecting the financial health of the company. No matter what job you have being sleepy ~ is being sleepy and being too sleepy is a risk to the company and those it serves.

The Blueprint:

I imagine rooms designed at job sites similar to smoking areas mixed with the private phone booths at the airport with choices of windows/no windows lite or darkened to your liking. If you are like me, you are concerned about the sanitary aspect of this "Nap Room" endeavor, but to participate in this benefit, employees would need to bring their own bedding, sheets and pillows. Disinfecting of the rooms will take place between use by a mechanism that sprays disinfectants from the ceilings and walls. A locker room will be available to store bedding to prevent the inconvenience of lugging items to and from work. There will be timers that serve as alarm clocks only allowing one to sleep 15 to 30 (maximum) minutes a day. Once time is up - a loud buzzer sounds and the room illuminates with bright lights indicating your siesta is over and its back to work. Thirty minutes a day is the maximum allowed. Each employee needs to have a card with a code in which their time spent in the "Nap Room" is documented. It can work similar to a debit card- where you only spend what is on the card. Employees must charge up their cards in order to use it. Restrictions include: charging will take place once a week and there is no rollover time allowed. You must use it or lose it. Lastly, this would require a "Nap Time Coordinator" position to be created and added to ensure no one abuses this benefit, and is present to trouble shoot any glitches, malfunctions and discrepancies.

Ahhh - I'm getting sleepy thinking about it. I think I am going to take a nap.

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Crazy in Work!

I often joke that working makes me "crazy" or "insane", but a recent USA Today article reports on particular jobs that actually are a threat to one's mental health. I would have to say that I am not surprised as there are many professions and fields of work that requires its incumbents to engage in one's personal dilemmas and situations, take responsibility for the health and well being of others and make crucial and critical decisions that affect a company's bottom line.

During my senior year of undergrad, the last requirement of the psychology program was to intern at a Mental Health clinic for a period of 6 weeks. It was in my fourth week that I realized that a career filled of patients with bipolar disorder, hallucinogen-induced disorders and depression would in turn cause me to develop an anxiety disorder. That experience led me to choose a career in Corporate America which ironically still resulted in the development of anxiety!

The article states "People who tend to the elderly, change diapers and serve up food and drinks have the highest rates of depression among U.S. workers." I was surprised by the latter professions - food and drink servers, as their jobs rely on them being very social, friendly and customer focused, but I suppose it could be a ficade. Having a depressing job not only affects the employee but the company as the article points out that "Depression leads to $30 billion to $44 billion in lost productivity annually."

Check out the article!

http://www.usatoday.com/money/workplace/2007-10-13-depressing-jobs_N.htm