Showing posts with label training. Show all posts
Showing posts with label training. Show all posts

Tuesday, August 9, 2011

Tick Tock goes the clock

Time is of the essence.  Time is money.  Time is precious.  These are things I thought about when sitting in a meeting this afternoon that should have taken one hour but instead took close to two and a half hours.  Initially transitioning from the classroom to the workplace proved very difficult for me as I learned that there is the potential for lots of meetings in the course of one day: planned meetings, impromptu meetings, meetings that run over the end time, meetings that did not have a purpose and so on.

 However, in the last 6 years of my corporate work experience I have not only been broken into attending, facilitating and planning meetings, I have also grown to enjoy them, when they are a means to inform, summarize, clarify, and/or reiterate information, brainstorm and collect ideas, or  implement, in other words  productive.  Oh, and facilitated in a timely manner.

After the two and half hour meeting, I thought that although the objective was met and I was enlightened on the performance management system that I had not yet been trained on, I realized that there were numerous missteps by the meeting facilitator that led to our meeting being extremely long for no reason.  So, I present to you the five missteps that took place in the meeting I attended today and how to avoid them.  Read these carefully so when you facilitate a meeting you won't make the same mistakes and waste your employees or colleagues valuable time.
  1. Test technical props (Lap tops, wireless connections, projector screens, phone lines, etc)
     being used for the meeting prior to the start time.  Things can and will go wrong, and most times it will be out of your control, however testing early allows more time to move on to a "Plan B" if you encounter issues.  Trying to troubleshoot in front of your meeting attendees is unprofessional and gives them the impression who were not prepared and makes them feel as if  you are wasting their time, which technically you will be if the meeting runs over. 
  2. Do not digress.  While the topic may remind you of a funny joke, a recent scenario or previous experience, refrain from excessive side bar conversations, off topic comments and any other dialogue that will not add value and also prolong the meeting.  Save your irrelevant chatter until the meeting concludes.
  3. Provide materials in advance if possible.  This may not always be possible or even necessary so use your best judgement here.  If you are training the meeting attendees on new material, handouts and/or instructions would be fitting.  This will save time down the line after the meeting, in that the attendees will have the information at their fingertips and not have to return to you for further explanation or search around for how-to's.
  4. If the meeting time is up - set up a time to continue the meeting at a later date. Most people plan to be available for the meeting time communicated to them and that meeting time only.
  5. BONUS - You are probably thinking, what if I am attending a meeting that is wasting my time?  Take control politely.  This will not work in all cases, but it is possibly to move the meeting along, by interjecting and getting the group back on task.  Suggest a timekeeper if you see time is getting to be a problem and also bring the group back to the meeting topic if they get off track by using a line like this "Julie, I understand your explanation of step 1 of the process, what would step 2 entail?"  This shows you are interested in the subject matter, but also want to cut out the unnecessary chit chat.
Here's to productive meetings in and out of the office! 



Wednesday, March 11, 2009

Courses they should have offered in college! ~ Just a thought...

Often times I think about the skills I learned in school and how I am utilizing them to do my job everyday. All the case studies, group work, term papers and that very long, yet very informative thesis I wrote for my masters degree and think I missed out on a couple of valuable lessons that would help me right about now!

I'm sure that many of you could think of classes or subjects that should have been offered to you in preparation for the "real world". Take a look at my top 3 classes that I think should have been offered in undergrad or graduate school and their descriptions.

1 - How to successfully hone your "Acting" skills for the workplace
Introduces to corporate practitioners to the theatrics needed to achieve the highest level of "fake". Lecture, discussion and performance.

2 - Brown-nosing / Kissing up 101
Defining what a "brown-noser and/or kiss up" actually is. The introduction of types and tactics and fundamental concepts needed for application.

3 - Strategies to remain sane in an ever changing office environment
The integration of concepts, theories and framework that will explain in detail the "how to" in keeping your sanity, moral character and ethics when thrust into an office environment where you will encounter multiple personalities and difficult situations.

Sunday, May 4, 2008

Delinquent Notice #2


Last we talked, we discussed the topic of paying your dues in the workplace. Putting in hard work, busting your tail or even waiting your turn to get to the top. As mentioned, today's millenials find it odd to be following the same directions as those of the baby boomers, Gen X'ers and Y'ers - especially when 2 important things are present: Observation #1 was discussed in the first half. 1 -We are innate job hoppers. We aren't really trying to put in 25 to 30 years at a employer. To be honest, we aren't trying to be anywhere for 5 years - so technically our dues should be much cheaper!

It is time to move on to observation # 2- its hard to follow the same principals when we so often find managers and bosses who are in their high power positions not because of talent but simply because a) they know someone, b) paid the due of 'time' or c) not only do they know how to kiss butt but more importantly...whose butt to kiss - it does make a difference!

So I got to thinking... the older workforce is appalled at the younger workforce's idea of promotion, career growth and how to rise to the top, and want us to follow these dated rules and politics. But if we have non-talented leaders, how confident can one feel about paying dues, putting in time and sucking up?

I've worked in a place where not only was my direct boss incompetent, but her boss possessed the same lackluster qualities. This made me mad and I consistently wondered "how did you get this job?" every time I encountered either one of them. To make matters worse, there was nothing that could be done about that situation, as they were in their positions and had been for a couple years, which was weird, because I don't know how they were able to keep getting by???

So, what can we do to break the cycle, sorry to say, nothing. Just do what you have to do, learn everything you can, and you will because with a stupid boss, who usually winds up doing their work and coming up with fantastic ideas and suggestions -YOU. By the time you move on, and you will move on, you will be so on top of your industry game! (Question: So, should we be grateful to our bosses who know nothing, yet challenge us to complete their high level projects? - that's another entry...)

I am no longer naive to think that all executives and managers are super smart, savvy and strategic. Some people will get ahead by sucking up, knowing people or simply by default. But one tip: When you get there you better learn something and fast - you will be asked to prove your ability sooner or later! For the sake of the business and mostly your own reputation, because to this day, my former coworkers and I often indulge in uncontrollable laughter when we reminiscence about our stupid bosses!

Saturday, April 5, 2008

Working to the top ~ Delinquent Notice #1

"I should be getting a raise soon!" ~ "I better get a bonus this quarter." ~ "Where is my promotion, I've been here 9 months!"

I spoke to a 21-year-old recent college graduate a couple months back and she indicated to me that she thought upon graduation that she would have gotten an On-Air Radio Personality job because she had gotten her degree in Broadcast journalism. I looked puzzled, wondering why did she think that she would have started immediately upon graduation at the top when her experience clearly rested at the bottom!

In today’s society is anyone really working their way to the top? Does "Generation X" (mid 20's-40's) and the newly titled "Millennials" (newest workers) know how to pay their dues? Or "are we even still in an era of owing them in the first place"?

With reality TV phenomenons like “The Apprentice”, "American Idol" and "America’s Next Top Model" in addition to "who you know and networking circles", hard work and experience are appearing obsolete. There has been a shift from working 60 hours a week and devoting 20 or more years to an employer to graduating college, wanting to be the boss and reaping all the perks that come along with it your first week out of school.

There was a time when interning for free (starting at the very bottom) was the all time success story of working your way up. Remember the inspiring story of young Sean “Puffy” Combs starting as an intern at Uptown Records who is now a “Music Mogul" and "Fashion Icon".

According to the article "Generational Teach Back: What Older Workers and Younger Workers Can Learn from Each Other" on Monster.com younger workers are functioning in the work world with the following ideals:

New Technology: I totally agree with this one, lots of young people are excited by new and futuristic trends - no one has patience anymore, including me. We just want things done, now!

Diversity: Born and raised in San Francisco and going away to college did expose me to different ways of life, theories and work ethic.

Job-Hopping: I know sooo many job hoppers! Younger workers do not share the value of company loyalty with older workers, jumping ship whenever a better opportunity presents itself. Instead of putting in the time, they just look elsewhere.

Risk Taking: Just call us rebels - me normally with a cause, occasionally without one! Younger workers take bigger risks, whether its quitting your job to start your own business - (then you will be the boss), or travelling the world and seeing where you land but always being optimistic. Whoo -today people are a little more gutsier and savvy.

Balancing Work/Life Issues: I love to travel and do things in my spare time. But how much time do we really get to devote to our own agendas. Can you believe the article called young workers "not career driven". Perhaps not - but more so "success-drive".

Fulfilling Dreams: I'm all for fulfilling my dreams! Younger workers want to fulfill their own dreams, and not necessarily those of the company! Often times they are only using the company to further their own objectives.

I still believe there will always be dues to be paid, but they may get cheaper!

Next time, we will examine those who made it to the top, yet know nothing! Be careful what you wish for...